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<span data-contrast="none" id="isPasted" lang="EN-US" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; text-decoration: none; font-size: 12pt; line-height: 22.0875px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;">If your order arrives incorrect, incomplete, or damaged, we will happily replace your merchandise with the correct item ordered. Claims for replacement must be made within 10 business days of receipt. Please include a photo and description of the damaged/incorrect item(s) along with your order number to&#xA0;<a href="mailto:customerservice@thedoux.com" rel="noreferrer noopener" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; cursor: text; font-family: &quot;Segoe UI&quot;, &quot;Segoe UI Web&quot;, Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; text-decoration: none; color: inherit;" target="_blank"><span data-contrast="none" lang="EN-US" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: rgb(70, 120, 134); font-size: 12pt; font-style: normal; text-decoration: underline; line-height: 22.0875px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; font-weight: normal;">customerservice@thedoux.com</a><span data-contrast="none" lang="EN-US" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; text-decoration: none; font-size: 12pt; line-height: 22.0875px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;">&#xA0;<span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:279}" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 12pt; line-height: 22.0875px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;">&#xA0;

If your order arrives incorrect, incomplete, or damaged, we will happily replace your merchandise with the correct item ordered. Claims for replacement must be made within 10 business days of receipt. Please include a photo and description of the dam

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How do we pronounce "Doux"?

Should CRAZY SEXY CURL be applied before or after the BEE GIRL Honey Curl Custard?

Can I put both foams in my hair at the same time?

The product is flaking in my hair, what am I doing wrong?

What products can be used on locs?

When will professionals get pro sizes for salons?

When pairing MOUSSE DEFF Texture Foam with C.R.E.A.M. Twist & Curl Cream, which is applied first?

Is there a recommended routine for BIG POPPA Defining Gel?

What products can be used with the TID-BIT coil comb?

The nozzle isn’t working on my foam, what do I do?

Do the Bee Girl Collection stylers have different uses?

What is the best combo product for CRAZY SEXY CURL Honey Setting Foam?

What product should I use for a wash & go?

I’m using the stylers and my hair is still dry, why?

What product do you recommend for a slick and strong hold?

Which product is best for low-porosity hair?

Does WE WANT EASY Texture Tamer protect from heat when using a flat iron and blow dryer?

What product will give the most curl definition on short hair?

Will the MIST DEMEANOR Honey Shine Mist soften my curls when paired with a styler?

Are your products cruelty-free?

What’s the difference between the Classics Collection, the Wash-n-Go Collection, and the BEE GIRL collection?

Can I use your products if I have sensitive skin?

What products should I use for my twist out?

Will my hair be crunchy after using BEE GIRL Honey Curl Custard?

What makes the Bee Girl Collection different from the Classic Collection?

Can I use your products on children?

Protein Treatment

What is The Press Play Thermal Styling System?

What is Doux-Plex?

Are SILENT TREATMENT and JUST GLAZE meant to be used together or do they need to be alternated?

Which products should I use for Roller Sets?

What is the largest size you have for your products? Do you offer refill bottles?

I have a relaxed pixie haircut, will your products work on my hair?

I’m a Salon Professional and I’m interested in DouxGangPro!

I want updates on drops, restocks, sales, and new product launches!

Can Mousse Def be used with heat styling/ blow drying my hair?

Do you blow dry your hair before or after using JUST GLAZE?

What are the steps for the Press Play Thermal Styling System?

What is the difference between Mousse Def and Crazy Sexy Curl?

Press Play for Monthly Silk Presses

Press Play for Weekly Silk Presses

PRESS PLAY FOR STYLING - PIXIES, ROLLER SETS OR RELAXED HAIR

PRESS PLAY FOR BONDING & HUMIDITY RESISTANCE

Which products feature built in heat protection?

Do you have Product Recommendations for Fine hair?

What Products can I use on my Beard?

Are your products Color safe?

What is the Difference between a Glaze and a Gel?

What Products can I use to lay my waves?

Can I use Silent Treatment before My Wash and Go’s?

Can the Press Play Thermal Styling System be used with the Bee Girl Collection or the Classics Collection?

Damaged/ Incorrect OrdersUpdated 25 days ago